Emotional Intelligence or Emotional Quotient (EQ)

“Emotional intelligence is the key to both personal and professional success”

As more and more people accept that EI is just as important to professional success as technical ability, organizations are increasingly using EI when they hire and promote.

According to Reuvan Bar-On, EQ is an array of non-cognitive capabilities and skills that influence one’s ability to succeed in coping with environmental demands.

EQ is the ability to monitor one’s own and other people’s emotions. It is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.

It is the ability to discriminate between different feelings and label them appropriately and to guide thinking and behaviour.

Those with high EQ have a greater mental health and superb leadership skills. Daniel Goleman indicated that EQ accounted for 67% of the abilities needed to be a superior performance leader and mattered twice as much as IQ.

Why bother personally – People with higher levels of Emotional Intelligence have

– have better heath
– Less stress
– Higher self esteem
– Greater levels of collaborating
– Greater sense of identity
– Reduced depression

Important considerations

– with high IQ you will get hired by a reputable company but with EQ you will get promoted
– with high IQ you can write a prefect business plan but with EQ you can make a successful company
– with high IQ you can study principles and values but with high EQ you can live them daily
– with high IQ you can devise a clever strategic plan but with high EQ you can personalise it to win new business
– With IQ you can become and efficient manager but with EQ you can become a great leader.

An EQ profile will assist in

1. Self- awareness – ability to know one’s own emotions, strengths, weaknesses, drives and values and recognise their impact on others and guide decisions. They don’t let their feelings rule them.

2. Self-Regulation – involves controlling or redirecting one’s disruptive emotions and impulses and adapting to changing circumstances. They don’t allow themselves to become angry or jealous or make carless decisions. They think before they act.

3. Social Skill – managing relationships to move people in the desired direction. They are usually easy to talk to and engaging. They are team players and are masters and building and maintaining relationships.

4. Empathy – considering other people’s feelings especially when making decisions. Empathetic people are good at managing relationships and relating to others.

5. Motivation – being driven to achieve for the sake of achievement. They are highly productive, love a challenge and are effective in whatever they do.

The good news is that Emotional Intelligence can be learned, developed and improved.

“We utilised Caitlín for an in-house programme of emotional intelligence testing and related coaching support for our staff.  The feedback was positive and Caitlín was effective in her role. I would recommend her for similar work” – Alan O’Hare – Head of Organisational Development & Change | Sport Ireland

Contact Accelerating Performance to enquire about our 1 day training sessions coupled with Emotional Intelligence coaching. It is also possible for individuals to have a coaching program with the Emotional Intelligence profile.